Privacy Policy
At ARKADE, we believe trust extends beyond what you wear. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services. By accessing our website or placing an order, you agree to this Privacy Policy.
01Information We Collect
When you interact with ARKADE, we may collect:
- —Your name
- —Email address
- —Phone number
- —Shipping and billing address
- —Order history
- —Payment information required to complete your purchase
- —Any information you choose to share when contacting our customer support
02How We Use Your Information
We use your information to:
- —Process and fulfil your orders
- —Arrange shipping and delivery
- —Provide customer support
- —Verify transactions and prevent fraud
- —Improve our website, products, and customer experience
- —Send updates about your orders
- —Inform you about new collections, exclusive releases, and promotional offers, where permitted by applicable law
You may unsubscribe from marketing communications at any time.
03Payments
To protect your security, ARKADE does not store your complete payment card information. Payments are processed through trusted and secure payment providers that comply with applicable security standards.
06Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss, alteration, or disclosure. While no method of online transmission or electronic storage is completely secure, we continuously work to maintain a safe and reliable shopping experience.
07Data Retention
We retain your information only for as long as necessary to process orders, provide customer support, comply with legal obligations, resolve disputes, and improve our services.
08Your Rights
Subject to applicable laws, you may have the right to:
- —Access the personal information we hold about you
- —Request correction of inaccurate information
- —Request deletion of your personal information
- —Withdraw consent to receive marketing communications
- —Request information about how your personal data is processed
To exercise any of these rights, please contact us through our official support channels.
09Third Party Links
Our website may contain links to third party websites or services. ARKADE is not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before sharing any personal information.
10Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The most recent version will always be published on this page. Continued use of our website constitutes acceptance of the updated Privacy Policy.
11Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact ARKADE through our official customer support channels.